The products on the website www.cobrashop.it are offered for sale byBEGNI GROUP S.p.A., with registered and administrative headquarters in ViaBrescia, 145, 25039 Travagliato (BS), VAT number and C.F. 03428660173.The general conditions of sale described below regulate the contractualrelations between the users of the cobrashop.it site (hereinafter "User" or"You") and BEGNI GROUP S.p.A. These conditions of sale are the only onesapplicable and replace all other conditions, with the exception of priorwritten consent.
2. PRODUCT INFORMATION
BEGNI GROUP S.p.A. takes care of the publication of information on themain characteristics of the products offered, in particular the technical descriptions and photographs.
The photographs representing the products are not contractual.
In order to place orders è you must register on the website www.cobrashop.it.
Registration presupposes the release by the customer of the main information relating to: personal data, privacy, personal contact details - including address and email - and other information useful for successful registration, or, where consent is given, to sending commercial communications.
The customer dovrà must choose his personal identification data: username and password. The use of the username and password will facilitate access and usability of the online services of www.cobrashop.it
4. ORDERS AND ACCEPTANCE
Orders can be formalized only after registration by the customer, and only upon completion of the online purchase procedure, where the release of all information useful for order fulfillment is requested. For each order placed, the customer will receive an order onfirmation email to the email address provided during the registration process.
BEGNI GROUP S.p.A. reserves the right to refuse the order both for the hypothesis of lack of the prerequisites of veracity and authenticity of the order - for example incomplete or inconsistent customer data, hypotheses of default of the customer already revealed in previous purchases on www.cobrashop. it, both for the hypothesis of non-availability of the goods in the warehouse.
In any case, BEGNI GROUP S.p.A. reserves, trusting in the customer’s availability, the right to proceed with verification activities regarding the authenticity and truthfulness of the order.
The sales prices indicated on the Site are in Euros and do not include the Value Added Tax (VAT) and shipping costs. Any shipping costs are indicated to the user as regards the range of products chosen and are invoiced at the end of the order, in addition to the price of the selected products.
We reserve the right to change prices at any time.
We inform you that in case of display of an incorrect price, manifestly absurd (low price), for any reason (computer error, manual bug, technical error, ...), the order will be canceled, even in case of validation. initial.
6. SECURE PAYMENT
It is possible to purchase on the website www.cobrashop.it through the following payment methods:
- Credit card
- Bank transfer
7. RIGHT OF WITHDRAWAL
BEGNI GROUP S.p.A. allows you to benefit from 7 days to return a product that you are not satisfied with. This period starts from the date on your package. In case of return of the product between the first and seventh day, this right of withdrawal will not incur any penalty, except for the return shipping costs. Within this period, you can return the product at your own expense, together with the invoice. Please return the goods by registered mail and take out insurance with the carrier. In all cases, the return is borne by the consumer, except, of course, if the product was sent wrong.
The right of withdrawal will be accepted for products in their original and complete condition (packaging, accessories, manuals ...). Items returned incomplete, damaged or contaminated by the Customer are not included.
The right of withdrawal applies to the product purchased in its entirety; it is not possible to exercise the right of withdrawal only on a part of the products (eg accessories). In the event of an offer consisting of the combination of several products, the entire package must be returned. The purchased product must be returned intact in all its parts and placed in the original packaging (including any accessory equipment). It is expressly provided, on the basis of the provisions of art. 67, paragraph 3, LegislativeDecree 206/05 that the return costs are charged to the customer; the shipment, until the certificate of receipt, is under the complete responsibility of the customer; in case of damage to the goods during transport, BEGNI GROUP S.p.A. will notify the customer of the incident to allow him to promptly file a complaint against the Courier; in this case, the product will be made available to the customer, canceling the request for withdrawal.
BEGNI GROUP S.p.A. is not responsible in any way for damage or theft / loss of goods returned by uninsured shipments. Upon its arrival at the warehouse, the product will be examined to assess any damage or tampering not caused by transport. If the above requirements are met, BEGNI GROUP S.p.A. will refund the customer the amount already paid, in the shortest possible time (by bank transfer or credit card refund), after verifying the substantial integrity of the returned product. The right of withdrawal is totally lost, due to lack of the essential integrity of the product (packaging and / or its contents), in cases where BEGNI GROUP S.p.A. ascertain: the lack of external packaging and / or original packaging; the absence of integral elements of the product; damage to the product for reasons other than its transport, improper use of the product. In case of forfeiture of the right of withdrawal, BEGNI GROUP S.p.A. will return thepurchased product to the sender, with shipping to be paid by the customer.
The Right of Withdrawal will result in a remittance fee of 18% (unless an incorrect product has been received).
All products made to specification or made to measure cannot be returned or exchanged.
8. SHIPPING FEES
The customer can check the amount to be paid for shipping before confirming his purchase.
Delivery to French, Swiss, Austrian, German, Slovenian, Croatian, Spanish, Portuguese, Dutch, Belgian, Danish territories
BEGNI GROUP S.p.A. undertakes to deliver the products ordered by the customer by Express Courier, to the address indicated by the same when registering the order data, within 96 hours of payment. Any delays in deliveries cannot be attributed to, nor attributable to, BEGNI GROUP S.p.A..Nor can anything be attributed to BEGNI GROUP S.p.A. in any way. for damage caused by the Express Courier, in relation to the delayed or nondelivery, meaning the contract perfected with the delivery of the goods to the Courier itself. BEGNI GROUP S.p.A. however, it undertakes to collect any reports of non-delivery or delayed delivery of the products by means of thespecifically dedicated customer service and, if necessary, to act as required by law.
As regards the treatment of products damaged during transport, all responsibility is attributed to the Express Courier who managed the delivery. We do not accept shipments to post office boxes. In case of failure to collect the goods or failure to deliver due to an event not attributable to BEGNI GROUP S.p.A. o to the Courier, the shipping and return costs of the purchased products are charged to the customer.
BEGNI GROUP S.p.A. is not responsible for delays in delivery of goods caused by the carrier. BEGNI GROUP S.p.A. provides the first delivery to the customer. If the delivery cannot be made due to the fault of the customer (wrong address, refusal of the product ...), a fee will be charged for the second delivery.
10. INTELLECTUAL PROPERTY
All the contents of the cobrashop.it website (illustrations, texts, names, brands, videos) are the property of BEGNI GROUP S.p.A. Any partial or total reproduction of the contents by any means and on any medium is subject to express the prior consent of BEGNI GROUP S.p.A. All contained information, files and software offered by our service are protected by Italian and international laws on intellectual property and copyright.
BEGNI GROUP S.p.A. will not give permission to copy, display or distribute any content that does not have intellectual property rights. Any other use of the content in fraud of the rights held by third parties on these is constitutive of counterfeiting, severely punished by the Intellectual Property Code.
11.PROCESSING OF PERSONAL DATA
Information pursuant to Article 13 of Legislative Decree 196/03
Pursuant to and for the purposes of art. 13 of the Legislative Decree of 30 June 2003 n. 196, “Code regarding the protection of personal data”, the following is specified:
Your personal data (name, surname, email, residence, telephone, etc), accounting / tax data (eg: warehouse address, bank references, etc.), and those relating to your economic activity (eg type of work, etc.) will be processed). 11.1 NATURE OF DATA
Your personal data (name, surname, email, residence, telephone, etc), accounting / tax data (eg: warehouse address, bank references, etc.), and those relating to your economic activity (eg type of work, etc.) will be processed. .). 11.2 METHOD, PURPOSE AND DURATION OF THE TREATMENT
11.2A)These data are collected and processed to provide for the mandatory obligations related to our economic activity, legal nature and contractual relationships in place from time to time. The data may be communicated, in addition to all those belonging to our internal structure (administrative, commercial, production, etc.), also to subjects external to our organization such as subsidiaries or associates or others that perform tasks on behalf of the company (eg : tax compliance, sales network, shipping, archiving, IT, consultancy, transport services, etc); to banking institutions, for the management of receipts and payments deriving from the execution ofcontracts; to agents for credit recovery and protection; to commercial information companies for assessing the solvency of companies and debt behavior; to subjects required by law.
11.2B) With your consent, which you can always revoke, they will also be used for:
- elaborate studies and statistical and market research;
- communicate and / or send, even with automated methods, advertising, information and commercial information through telephone channels, SMS, MMS, video and similar methods, e-mail, paper, fax and / or attached to the invoice;
- carry out direct and indirect sales activities;
- make interactive commercial communications;
- ecarry out surveys, surveys and surveys of the degree of customer satisfaction with the quality of services, including through telephone interviews;
- identify, also through electronic processing, habits and propensities to consume, to improve the service provided, meet your specific needs with advantageous promotions and propose new services and products of BEGNI GROUP S.p.A .
The data are processed lawfully and according to rules of correctness and confidentiality, in full compliance with Legislative Decree 196/03, with the aid of both computer and manual / paper tools and are inserted into databases managed directly by BEGNI GROUP S.p.A. 11.3 OPTIONAL NATURE OF DATA PROVISION
The nature of the provision of the same is optional, but necessary to establish and / or fulfill all contractual obligations, therefore failure to provide such data may not allow the establishment of the relationship, its continuation or its total or partial execution. 11.4 SUBJECTS TO WHOM THEY MAY BE COMMUNICATED
The aforementioned data, as well as those processed by the parties, will not be communicated and disseminated outside the cases provided for by law and the processing will be based on principles of correctness, lawfulness and transparency to protect the privacy and rights of the interested parties. 11.5 RIGHTS EX. ART. 7 AND 130
With regard to the data itself, you can exercise the rights provided for by art 7 and 130 of the legislative decree n. 196/2003; you can object to the processing in question at any time by sending a letter, email or fax to the data controller. 11.6 DATA CONTROLLER
TThe data controller is BEGNI GROUP S.p.A. based in via Brescia, 145, 25039 Travagliato (BS), fax 030-6863208, email: email@example.com